the reflexions insider

About a month ago, those of us who follow changes in Google’s search result rankings with a level of enthusiasm usually reserved for sports franchises woke up to something frightening: The Dewey Update.

Google normally makes daily changes to their search result rankings, so finding yourself in position 3 when you were in position 4 yesterday is not abnormal. But it was quite shocking for many webmasters to wake up one morning and discover their site completely removed from Google’s search results.

Google’s primary goal should be to deliver the best (i.e., most relevant) search results to its users. This is what ensures that users will keep coming back and what maintains Google’s marketshare. However, the reasons behind this update (although impossible to pinpoint) appear to be focused on ranking Google’s internal pages higher than others.

After the update, Google Books search results were suddenly ranking close to the ever-dominant Wikipedia pages. In addition, Youtube and Google News content was being displayed prominently over other commercial listings. This looks like a blatant abuse of Google’s position. Their mantra “Do No Evil” implies a commitment to being fair and balanced—manipulating search results to put their own pages first is clearly an unfair tactic that hurts both users and webmasters.

Fortunately, this update was short lived. After Google’s spin master continue >>

If the web of today was the music industry of the 1960’s and if memes were bands, then social networking would be The Beatles. And startups have been chasing after the next killer social networking app like so many crazed schoolgirls.

Tech axiom #1: innovation and perceived innovation are not always the same.

What’s difficult about analyzing social applications and to what extent they will actually change the landscape of the web is discerning the real innovation from the me-too-isms that too often pervade the business plans of web startups. And some of the biggest social networking sites are essentially a rehash of similar concepts from an earlier web. I’m not really sure why MySpace is that much different from Geocities circa 1995 with an embedded mp3 player but maybe I’m missing something.

Tech axiom #2: the most innovative companies are not always the most successful (see also: Xerox PARC).

Despite what some social web evangelists might have us believe, these tools will not fundamentally alter the dynamics of human social behavior. Instead the most successful applications will model and improve upon those dynamics. Finding a good doctor in the 21st century won’t be much different from the 20th or 19th centuries: simply put, you ask recommendations from people you trust. [...]